The first session is a time to meet each other, discuss your concerns and determine whether we're a good fit.
While this first session typically includes many questions to understand your concerns and situations, we also review the necessary paperwork and any questions you may have. By filling out the paperwork ahead of time, we can spend most of the session talking about your concerns and current situation. For children, the first appointment is typically only with the parents.
Scheduling the First “Intake” Appointment
Please contact our office at firstname.lastname@example.org or 619.630.7793 to schedule an Intake Appointment. To do so, will need the client’s name, date of birth, email, and phone number, as well as information from your insurance card (Carrier, Plan name, Policy ID, Group number, and the insurance Subscribers’s name and date of birth). You will then be sent an Welcome Email to our HPS Client Portal to complete the documents online prior to the intake session.
Complete the Intake Forms via our Client Portal
If you are a new client, you will receive a Welcome Email from our Client Portal after scheduling the intake. This email will provide you with your private link and temporary password to the secure Client Portal to sign important documents, fill out necessary information, and upload photos of the front and back of your insurance card. Please be sure to fill out the forms 72 hours in advance of the appointment and be as thorough as possible. Appointments will be rescheduled if these forms are not completed ahead of time.
Important: Please upload photos of your insurance card (front and back) to your client portal 72 hours prior to the intake in order to verify your insurance benefits for you prior to your intake session. This is so we can provide you with the best estimate of your treatment costs. Feel free to email us at email@example.com if there are any questions.
If this is your first time logging in to your Client Portal, refer to your Welcome Email to obtain the temporary password.
Complete the necessary documentation and view your scheduled appointments via the Client Portal.
Authorization to Release Information (ROI) forms are also available if you would like to coordinate care with others. The HPS Office fax number is 619.923.2773.